SHIPPING & RETURNS

Shipping & Processing Policy

 

ORDER FULFILLMENT & PAYMENT PROCESSING: 2-5 business days

DELIVERY TIME FRAME:

United States: 4-5 business days

United Kingdom: 4-5 business days

Australia: 4-5 business days

Canada: 4-5 business days

New Zealand: 4-5 business days

ALL OTHER COUNTRIES: 6-10 business days 

*Total time frame for you to receive your order is 6 - 15 business days.*

 

In the event that your order has been delayed for some unforeseen reason please allow up to a total of 14 business days to receive your order.

*Business days do not include weekends & holidays*

Please advise that you may not receive any updates on your order while it's being processed. Your tracking information will then be automatically sent via email after your order has been processed.

 

Delivery

Once your package is in the hands of USPS we are not responsible for stolen or lost packages, upon arrival we require our packages to be signed for. For  If you happen to miss delivery you will have to reschedule with USPS. If you have any issues with your package please contact your local USPS.

 

International Orders

 

Yes, we do ship worldwide! However please advise that customers are responsible for import fees depending on their country. The estimated delivery time at checkout does not include processing & fulfillment time frame. 


Return & Cancellation Policy

All sales are FINAL. Cancellations are NOT ALLOWED after 24 hours of purchase. There will be NO returns, exchanges or refunds. In the unlikely event you receive an incorrect item please email us immediately at hairbosshaven@gmail.com. Otherwise all sales are FINAL. 

Payment

 

Please be aware that when placing orders your billing and shipping address MUST match. We do not ship to p.o boxes and addresses that are not confirmed. Please reach out to us via email before placing your order if you need your package shipped to another address that doesn't correspond with your billing address.